Terms & Conditions
A Legal Disclaimer
ROMI Recoveries is a third-party recovery agent specialising in motor vehicle accident recovery services within Victoria, Australia. While we strive to provide accurate advice and efficient services, the information we provide is general and does not constitute legal, financial, or insurance advice. We recommend consulting with qualified professionals for advice specific to your circumstances.
By engaging our services, you acknowledge and agree to the following:
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No Guarantee of Outcome: While ROMI Recoveries will make every reasonable effort to recover costs and resolve claims on your behalf, we cannot guarantee a favourable outcome or the recovery of any specific amounts.
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No-Win, No-Fee Terms: A no-win, no-fee policy applies under standard conditions, excluding cases where the vehicle is deemed a total loss. A one-time administrative fee will apply to recover the payout in such instances.
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Liability Limitations: ROMI Recoveries accepts no liability for any loss, damage, or inconvenience arising from using our services, except as required by Australian Consumer Law.
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Third-Party Agreements: ROMI Recoveries acts as an intermediary and is not responsible for the terms or conditions set by insurers, repairers, or other third parties. Any agreements or disputes with these parties remain the responsibility of the client.
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Accuracy of Information: You agree to provide accurate and complete information regarding the incident and any related documentation. Failure to do so may impact the success of your claim and limit our ability to assist.
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Jurisdiction: This disclaimer and any disputes arising from using our services are governed by the laws of Victoria, Australia.
You confirm your understanding and acceptance of these terms by using ROMI Recoveries' services. For further clarification, please contact us directly.
Terms & Conditions - The Basics
Welcome to ROMI Recoveries. By accessing or using our website ("Site") and engaging our services, you agree to comply with the following Terms and Conditions. These Terms govern your use of our services as a third-party recovery agent and your interaction with our Site. Please read them carefully.
1. Definitions
1.1 ROMI Recoveries refers to our company, providing motor vehicle accident recovery services in Victoria, Australia. 1.2 Services include all recovery-related assistance, claim facilitation, and associated support provided by ROMI Recoveries. 1.3 User/Client refers to any individual or entity using our Site or engaging our services.
2. Scope of Services
2.1 ROMI Recoveries acts as an intermediary in motor vehicle accident recovery, facilitating communications and negotiations with third parties such as insurers and repairers. 2.2 We do not provide legal, financial, or insurance advice. Users should seek independent advice where necessary. 2.3 Our no-win, no-fee policy applies under standard conditions, excluding cases involving total loss, where a one-time administrative fee may apply.
3. Website Use
3.1 By using the Site, you agree to provide accurate and truthful information. 3.2 Unauthorized use of the Site, including attempts to interfere with its functionality or security, is strictly prohibited. 3.3 Content on the Site is for general informational purposes and may not always reflect the most up-to-date laws or practices.
4. User Responsibilities
4.1 You are responsible for providing complete and accurate information related to your claim. 4.2 Failure to disclose relevant information may impact the success of your claim and may limit our ability to assist you. 4.3 You must notify ROMI Recoveries promptly of any changes or updates to the circumstances of your claim.
5. Fees and Payments
5.1 Our no-win, no-fee service ensures that the repairer covers any applicable fees unless your vehicle is deemed a total loss, in which case a one-time administrative fee will apply. 5.2 Payment terms and conditions for additional services, if applicable, will be outlined in your agreement with ROMI Recoveries.
6. Limitation of Liability
6.1 ROMI Recoveries makes no guarantees regarding the outcome of your claim or the recovery of specific amounts. 6.2 To the extent permitted by law, ROMI Recoveries is not liable for any direct, indirect, or consequential losses arising from the use of our services or Site. 6.3 Our liability is limited to the fees paid for the specific services provided.
7. Privacy and Data Protection
7.1 ROMI Recoveries is committed to protecting your privacy. Any personal information provided will be handled in accordance with our Privacy Policy. 7.2 By using our services, you consent to the collection and use of your information for the purpose of facilitating your claim.
8. Third-Party Relationships
8.1 ROMI Recoveries may engage third parties, such as assessors and repairers, as part of its services. We are not responsible for their actions or terms. 8.2 Any agreements or disputes with third parties remain the responsibility of the client.
9. Intellectual Property
9.1 All content on the Site, including text, graphics, and logos, is the property of ROMI Recoveries and protected by copyright law. 9.2 You may not reproduce, distribute, or modify any content without our prior written consent.
10. Governing Law
10.1 These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of the courts in Victoria.
11. Amendments
11.1 ROMI Recoveries reserves the right to update these Terms at any time. Changes will be effective upon posting on the Site. Continued use of the Site or services constitutes acceptance of the updated Terms.
12. Contact Information
For questions or concerns about these Terms, please contact us at:
ROMI Recoveries Email: info@romirecoveries.com.au
Phone: 0401110644
By using our services or accessing our Site, you confirm your understanding and acceptance of these Terms and Conditions.
What to Include in the T&C Document